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99Perfume.Com Customer Service Dept. FAQ
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Frequently Asked Questions?
What is the difference between testers and regular fragrances?
What is the difference between perfume concentrations?

Why do some fragrances seem to last much longer than others?
How can I make my scent last longer?
What is the difference between a splash and a spray?
Why do some men wear cologne, and others prefer to wear aftershave?
Why does fragrance contain alcohol?
How can I keep my fragrance from going bad?
What do the fragrance abbreviations mean?
How can I track my order?
How does the accumulated points system work?
How quickly will my order be processed?
What should I do if English is not my native language and I need help?


What is the difference between testers and regular fragrances?

There is no difference in quality between the regular fragrances and testers or unboxed fragrances. Testers are products manufactured by the original designer of the fragrance for promotional purposes. Some are offered in plain white or plain brown boxes with or without a cap at the discretion of the designer. Some might even have the word "tester" or "demonstration" written on the bottle and they are offered at additional savings to you because you are not paying for the designer box. Some testers come without boxes, but are packaged securely to ship to the destination safely without damage.

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What is the meaning of different perfume concentrations?

A fragrance comes in four different levels of concentration. The higher the concentration, the more the price. They are as follows from least concentrated to most:
Eau de Cologne - this is the least concentrated amongst the four levels fragrance lasts up to 2 hours
Eau de Toilette - this is more concentrated and most popular type. It lasts up to 2-3 hours.
Eau de Parfum - this is the second most concentrated type of fragrance that lasts up to 6 hours.
Perfume or Parfum - this is the most highly concentrated type of fragrance that lasts all day with least application.


Why do some fragrances seem to last much longer than others?

People with dry skin usually find their fragrance holding time shorter than those with oily skin because oily skin has more natural moisture to hold in the fragrance.

PH levels (amount of acidity in our skin) also varies slightly from person to person. Our individual levels of PH will determine how each ingredient in a fragrance will react.

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How can I make my scent last longer?

Fragrance lasts longer on some people than on others because of differences in our skin (oily or dry) and in our PH levels. To achieve a longer effect, try layering your fragrance. Using the fragrance bath gel, (if the company offers one), then the moisturizer or powder, and then the Eau de Toilette, Eau de Parfum or Eau de Cologne, will usually have a longer lasting effect.

Also, apply your fragrance low on the body, as well as behind your ears and on your neck, so that the scent rises and you won't lose it as quickly. A light spray on the hair can last all day.

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What is the difference between a splash and a spray?

There is absolutely no difference in the fragrance. The difference is in the application only. However, a spray bottle, being ostensibly sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

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Why do some men wear cologne, and others prefer to wear aftershave?

A cologne's fragrance will generally last much longer than aftershave. However, many men choose to wear both. The fragrance lasts longer, you can use less of each, and you get the facial benefit of an aftershave.

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Why does fragrance contain alcohol?

Alcohol makes the fragrance emanate from your skin. Without alcohol, you would be the only person who knew you were wearing any fragrance at all.

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How can I keep my fragrance from going bad?

Keep all fragrance in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.

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What do the fragrance abbreviations mean?

EDT: Eau de Toilette
EDP: Eau de Parfum
Col: Cologne
C/S: Cologne Spray
A/S: After-Shave
Spr: Spray
Sp: Spray
Spl: Splash on
B/L: Body Lotion
Bdy: Body
B/P: Body Powder
D/P: Dusting Powder
Dust: Dusting Powder
Pwdr: Powder
B/C: Body Cream
B/G: Bath Gel
Conc: Concentrate
P/S: Purse Spray

Note: If a fragrance item does not contain a SPRAY or SPR in its description, than the fragrance is automatically a Splash-on or a non-spray item.

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How can I track my order?

You may track your order by using our online tracking tool.

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How does the accumulated points system work?

For every $10 you spend, you receive one point. 10 points are equal to $1. These points can be combined with any offer and used as a discount, to cover the shipping cost, or even to make a free purchase. These points are only redeemable by phone.

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How quickly will my order be processed?

Orders must be placed by 12:00PM est. for same day processing. All orders placed after 12:00PM est. will be processed the following business day.

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What should I do if English is not my native language and I need help?

Please feel free to submit any questions to us in your native language by going to our contacts page. We will do our best to respond to you by using the Google Translator.

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